Site Policy

This Website is operated by Kintetsu Miyako Hotels International, Inc. (hereinafter “Company”).
Please read the following carefully and agree to the terms stated therein before using this Website.
Please use the contents according to the terms of use provided therein after reading the respective terms of use.

1. Privacy
The five member companies of Miyako Hotels & Resorts Group shown below will seek to ensure the protection of your personal information. For the privacy policies of our four domestic companies, please visit the following websites:

Privacy Policies of our member companies
Kintetsu Miyako Hotels International, Inc.
Kintetsu Leisure Service Co., Ltd. (Japanese Only)
Kintetsu Ryokan Systems, Inc.
HY Hospitality Enterprise Co., Ltd

The Company will not use your personal information obtained during your use of this Website except for the intended purpose. In addition, except as set forth in laws or regulations, the Company will not provide any personal information to a third party without obtaining in advance the consent of the individual concerned.

Exception of third party provision
(1)Contracting out
The Company may contract out the whole or part of its business involved in handling personal information after taking safety control measures for the contractor.

It is possible that personal data will be provided if there is a business succession by merger or any other cause.

(3)Shared use
Part of the personal data will be shared by the Miyako Hotels & Resorts member companies. In case any policy is set forth separately regarding the handling of personal information, such policy will govern.

(i) Items of personal data subject to shared use
Name (including reading), e-mail address, address, telephone number, sex, date of birth, password

(ii) Scope of parties to share use
Miyako Hotels & Resorts member companies

(iii) Purpose of use by parties to share use


(iv) Party responsible for t
he control of relevant personal data

Kintetsu Miyako Hotels International, Inc.

Personal information provided by you through questionnaires, etc. will also be used for the intended purpose, and may be used for providing you with information about the Company’s services and/or products by visiting, telephone, direct mail, or e-mail based on your consent.

2. Handling of individual-related information on this website
Our company handles individual-related information acquired through this website in accordance with the following provisions. When handling personal information, our company also complies with our Personal Information Protection Policy.
(1)Individual-related information includes personal information defined in our Personal Information Protection Policy, and specifically refers to the following information:
[a] Information collected from our customers’ registration, such as their name, address, postal code, email address, gender, and purchasing history
[b] Identifiers such as cookie* data, IP address, specific IDs of contracting parties and their devices; and internet use activity logs, such as location information, browsing history, and purchasing history
*Cookie: A small text file sent from our website to your web browser and stored on your computer when you visit this website
Even if our company collects the information described in both [a] and [b] regarding the customer, our company will handle such information in [a] and [b] separately and handle them without linking them.
(2)Our company uses the individual-related information of our customers within the necessary scope to achieve the following purposes of use:
[a]When our company concludes a contract with a customer, to identify an individual as the contracting party and to perform the contract
[b]To respond to inquiries from our customers and deliver printed materials and products ordered from our customers
[c]To identify an individual as a subscriber or a member and provide the customer with services offered by our company and Miyako Hotels & Resorts member companies (including membership-only services)
[d]To convey information on services provided by our company and Miyako Hotels & Resorts member companies to our customers by email, postal mail, and phone
[e]To identify and contact individuals participating in a contest or event, such as a prize drawing, hosted by our company or Miyako Hotels & Resorts member companies
[f]To obtain specific data to be used for improving our services by conducting questionnaires and surveys and by receiving opinions about services offered by our company and Miyako Hotels & Resorts member companies
[g]To collect, record, and analyze the circumstances of our customers’ visits to this website
[h]To display, introduce, and advertise services provided by our company and group companies through advertising media on this website
(3)Our company may provide third parties (including third parties in foreign countries), such as Kintetsu Group companies, advertising companies, and data analysis companies, with individual-related information for the purposes of advertising, promotion, and marketing* after removing data that can directly identify an individual, such as names and addresses.
*Purposes include displaying, introducing, and advertising services provided by our company and group companies through advertising media on this website as well as collecting, recording, and analyzing the circumstances of our customers’ visits to this website.

3. Copyright
The rights related to any and all contents shown on this Website such as text, images, illustrations, pictures, music data, and programs (hereinafter collectively called “Contents”) will belong to the Company or the original authors.
No privately-made duplicate of these Contents may be used beyond the scope allowed by law.
No act constituting a violation of the Copyright Act or any other law such as duplication, alteration, reproduction, sale, or publication without the permission of the Company and/or the original authors will be allowed.

4. Trademark
The rights to all the trademarks and logos shown on this Website will belong to the Company or the respective holders of the relevant rights.
Except as allowed by law including the Trademark Act, no trademark or logo may be used without permission or due authority.

The Company will not be liable in any manner for any problem, loss, or damage arising in relation to information shown on this Website or resulting from the use of this Website.
Please note that the Company may change or delete the composition, terms of use, URL, Contents, etc. of this Website without advance notice, or discontinue or cease the operation of this Website.

6.Prohibited Matters
In using this Website, the following acts are prohibited:

(1) Acts of obstructing, or causing problems with, the operation of this Website;
(2) Acts which do or may cause problems, disadvantage, or damage to other users, third parties, or the Company;
(3) Acts which do or may violate property, privacy, etc. of other users, third parties, or the Company;
(4) Acts which do or may violate public order and morals;
(5) Acts which do or may violate laws, regulations, or ordinances; and
(6) Any other act which is judged inappropriate by the Company.

7.Linked websites
Any websites linked from this Website site are operated on the responsibility of the respective operators, and the Company offers no guarantee regarding their contents. The Company will also not be liable for any problem or damage arising out of the use of such websites.

8. Recommended specifications
This website is best viewed with the web browsers and resolutions below:
Microsoft Edge (Windows)
Safari (Macintosh/iPhone)
Chrome (Windows/Android)
Firefox (Windows)
Version: Latest version
Screen size: PCs: 1280 X 768 pixels or larger
Smartphones: 480 X 800 pixels or larger
Tablet: 768 X 1,000 pixels or larger
If browsing this website using operating conditions other than those recommended above; or depending on your web browser settings, even if using the recommended operating conditions; this website may not be accessible or pages may not display properly.

9. Regarding collection of cookie data and disabling of cookies
(1)This website may collect data stored in cookies to increase customers’ ease of use, improve the quality of our services, and provide appropriate advertisements. Our company uses access log analysis services/systems to collect, record, and analyze the circumstances of our customers’ visits to this website through cookies. However, our company does not link the data with our customers’ name, address, telephone number, email address, purchase history, etc.
(2)If you wish to block the collection of information stored in cookies, please disable (opt out of) cookies through the following websites of our business partners. This will prevent the respective website from serving advertisements to you using cookie data. However, you need to disable cookies again if you take actions such as changing your browser, deleting cookies, or replacing your PC with a new one.

[Partner websites and their procedures for opting out of cookies]
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10.Governing Law
Except as set forth separately, the use of this Website and the interpretation and application of this Policy will be governed by the laws of Japan.

Marketing and Sales Planning Department, Kintetsu Miyako Hotels International, Inc. 06-6774-7680

※ Business hour: 9:00 – 17:00 on weekdays