New Plus Member Registration

Terms and Conditions of Membership

1. Organization name
This member organization is known as “Miyako Plus” and is operated by Miyako Hotels and Resorts (“MHR”), which in turn is supervised by Kintetsu Miyako Hotels International, Inc.

2. Enrollment and membership qualifications
(1) Enrollment

There are no enrollment fees or annual membership fees.
You may apply for membership by completing a registration form, indicating your agreement to these Terms and Conditions, and submitting the form to the reception desk at any MHR hotel. You may also apply via the MHR home page. In either case, enrollment will be considered completed (i.e., membership qualifications will be granted) upon the issuance of your Miyako Plus Card.

(2) Membership qualifications

1. Membership cards can be used only by Miyako Plus members and may not be transferred or loaned to others.

2. If a member does not comply with these Terms and Conditions or engages in inappropriate conduct, he/she will lose his/her membership qualifications.

3. Point system
(1) Earning points

1. Please present your Miyako Plus Card when making payment at MHR hotels. 10 points will be awarded for every 110 yen spent for hotel stays and dining.

2. Points will be awarded to customers paying at a hotel by cash, credit card (including gift vouchers issued by credit card companies), or any other means approved by MHR.

3. For accommodation, points will be awarded for reservations made directly via the MHR Reservation Center or through the MHR home page. These points will be awarded for up to 5 guest rooms per day per Miyako Plus Card.

4.For restaurants / bars, points will be awarded for food, beverage, and service charges. Points will only be added to one Miyako Plus Card (up to 10 customers) per payment.

5.Restaurants and bars that offer points display signs indicating that they accept Miyako Plus Cards.

6. Points are offered for some wedding-related services at MHR hotels. Please inquire with the hotel for more details.

7. When points are added to your Miyako Plus Card, you will be informed of the number of points that have just been added and the total number of points on your card.

8.100,000 points is the maximum number of points that can be added to your Miyako Plus Card.

9. For more information on facilities that can be used, please refer to the guide booklet or the Miyako Plus members’ page (“Members’ Page”) on the MHR home page.

(2) Usage of points

1. If you wish to use points to settle bills, in principle, only a single point-reward combination can be used per bill. However, as an exception, the 35,000 point-reward combination can be used up to two times for a single bill. Please note that you cannot cancel the transaction after the bill has been settled.

2.Usage of points for settling bills is limited to over-the-counter transactions. Points cannot be used to make advance payments such as when making reservations online.

3. To request an MHR gift check, complete an application form (postcard) available at the reception desk of any MHR hotel and post it to MHR, or apply via the Members’ Page. If you post the application form, the Gift Check will be sent to you around 10 days after MHR receives the postcard. Points will be deducted when the Gift Check is sent out. Making payment using Gift Check purchased as a gift is excluded from earning points.

When using points, please present your Miyako Plus Card and inform the staff of the plan you would like to use. If you do not present your Miyako Plus Card, you will not be able to use any points, so please ensure that you bring your card with you.
When you use points, you will be informed of the number of points that have just been deducted and the total number of points left on your card.
No points will be awarded for payments made with Gift Check that have been redeemed using points.

4.Changing details
Please make sure to contact the Miyako Plus Customer Desk if your address, name (surname), phone number, or other details change. Members can also change these details themselves via the Miyako Plus Members’ Page.
If you do not inform us about any changes with respect to these details, we will not be able to notify you about points and other information.

5. Managing your card and password
(1)Miyako Plus Card management

Please take special care of your Miyako Plus Card. If you misplace your card, we can provide you with a new one (reissue fee of 500 yen, tax-inclusive). Please inquire at the reception desk at your nearest MHR hotel.MHR shall bear no liability for any damage incurred by a member as a result of the loss or theft of his/her card.

(2) Password management

The setting, changing, and managing of passwords are the responsibility of the member.
MHR shall bear no liability for any damage incurred by a member as a result of information leakage, etc.

6. Cancellation of membership
1. If a member does not earn any points during the two years following the month in which he/she last used his/her card, he/she shall forfeit his/her membership qualifications and any points he/she has accumulated. The period of validity of the card is the same as the period for which membership qualifications are held.

2.Membership shall be canceled at the request of the member or in the event of his/her death.

7. Handling of information related to individuals (“Personal Information”)
MHR shall appropriately handle the member’s Personal Information based on the separate Privacy Policy.

(1)Specification of purposes for which Personal Information is used

Personal Information will be used to provide information related to Miyako Plus services. However, if a member indicates that he/she no longer wishes to receive such information, MHR will stop sending information to the extent that it does not interfere with the operation of business. Accordingly, even if a member has requested that he/she no longer wishes to receive such information, MHR will still notify him/her of information that it judges to be important.

Cards, direct mail, and other materials will not be sent to addresses outside Japan.

(2)Sharing of Personal Information

Kintetsu Miyako Hotels International and the following Miyako Plus member hotels share the Personal Information of members, etc., stipulated in paragraph (1) of this article for the purpose of providing members, etc., with services from the Miyako Plus business and member hotels.

Facilities that share Personal Information

Kintetsu Miyako Hotels International, Inc.

8. Changing terms and service content
(1)These Terms and Conditions, the products that are eligible for points, as well as the details regarding special benefits and the usage of points are subject to change without prior notice.

(2) MHR shall bear no liability for any damage incurred by a member as a result of the previous clause.

9. Termination of Miyako Plus service
(1)In the event that the Miyako Plus service itself is terminated, notification will be provided at least 6 months in advance. Usage of special benefits and points will also be terminated when the service is terminated.

(2) MHR shall bear no liability for any damage incurred by a member as a result of the previous clause.

10.Other provisions
(1) You may not entrust your Miyako Plus Card to a hotel for safekeeping.

(2) Miyako Plus Card points cannot be redeemed for cash.

(3) It is not possible to combine points from multiple Miyako Plus Cards.

(4) Points from a card cannot be used in conjunction with points form other cards.

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